Refund Policy
Refund Policy
Last updated: 06.30.2026
We want you to love your Breathely. If you're not completely satisfied, we'll make it right — no hassle.
30-Day Money-Back Guarantee
You have 30 days from the date your order is delivered to request a full refund. You do not need to return the item — just contact us with your order number and we'll take care of it.
How to Request a Refund
Email us at support@trybreathely.store with your order number within 30 days of delivery. That's it — no need to ship anything back. Once approved, your refund will be issued to your original payment method within 5 to 10 business days. Your bank or card provider may take additional time to post the refund.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please email us at support@trybreathely.store with a photo of the issue. We'll arrange a free replacement or a full refund right away.
Fair Use
This guarantee covers one refund per order and is intended for genuine customer satisfaction. We reserve the right to decline requests in cases of evident abuse of the policy.
Order Cancellations
Need to cancel or change an order? Contact us as soon as possible at support@trybreathely.store. We process orders quickly, so we can't guarantee a cancellation once an order has entered fulfillment.
Contact Us
Questions? Email us at support@trybreathely.store and we'll be glad to help.
Breathely support@trybreathely.store
Get in Touch
Have a question or need assistance? We'd love to hear from you.